tech consulting that puts people first

solutions in plain English

  • upgrades for older Macs + PCs
  • privacy + security defense
  • expert photo organization
  • wireless network upgrades
  • see more…

growth and efficiency

  • comprehensive IT services
  • web design + development
  • ransomware protection
  • productivity consulting
  • see more…

We offer one-on-one technical support and house calls in Amherst, Northampton and surrounding areas within the Pioneer Valley + Berkshires of Massachusetts.

We serve a wide variety of clients worldwide — remotely and cost-effectively via secure screen-sharing and video conferencing.

“…delivered exactly what I needed just when I needed assistance…pricing was right on target as well…smart, dependable, and easy to deal with…”
— Attorney, Amherst MA (Google review)

"Great for basics and more difficult problems. Have used these guys many, many times - next best thing to in-house IT department.”
— Designer, New York NY

our philosophy

PeopleFirst is a family-owned business based in Amherst, MA. We were founded on the notion that despite today’s advanced technology, people still experience too many pain points in the day to day use of our devices. From security concerns to sluggish computers, we handle a wide variety of issues with an approach that leaves our clients happy.

Instead of tech-speak, we offer a bridge between unintuitive technology — and people simply trying to get their work done. We offer long term, time-saving solutions instead of a patchwork of work-arounds.

Phishing continues to be the most common type of cybercrime, followed by consumer-targeted scams. We emphasize technical and social engineering vulnerabilities in our security consulting to combat these and other threats.

A people-based perspective understands that in an online world, productivity, security, and privacy are key drivers of a positive work-life balance. PeopleFirst is about helping our clients make the right choices to achieve their goals. More about us…

We'll mask up for our clients (N95)

  • Worn during client visits if requested
  • We offer remote technical support whenever feasible
  • Contact us for any Covid-related questions or preferences

Broaden your digital presence
We're helping clients navigate these challenging times.

  • Expand your e-commerce opportunities
  • Harness the right technologies to adapt your business operations
  • Maintain effective employee collaboration and customer communication