tech consulting that puts people first

We're open
We take sensible pandemic precautions. Learn more.

  • Remote support whenever possible
  • In person support follows protocols
  • Disinfection of all phones, keyboards, mice, and related areas

Move your business online
We're helping clients navigate these challenging times.

Start on a solution today

Stay safe with Zoom

Consider safer / more secure alternatives – and best practices when you have to use it. Visit our guidance page and contact us if you need a consultation for your organization's transition away from Zoom.

SSD performance upgrades

Upgrade your home computer

You're working mostly from home, but you may not need to spring for a new computer. Give your older Mac or PC the boost it needs so it's ready for prime time. Learn about SSDs that make game-changing upgrades affordable.

Privacy & Security – tips + techniques

Being more secure online can be complex and inconvenient — but with the right guidance, you can adopt best practices while making tech easier to use.

Move your business online

Position your organization to survive this pandemic by ensuring you can deliver for your clients / customers in the most effective way, using the best technology. We offer comprehensive web design / e-commerce services as well as help with hosting and domains.

Avoid scams

Pay particular attention to new Covid-19 scams – and remind seniors you know. We emphasize principles and pride ourselves on communicating effectively with non-techies and those most vulnerable to elder fraud. Take our security quiz to assess your risks.

Upgrade your WiFi

Since your family is working and learning from home now more than ever, replace an underpowered router (or extenders) with a single, powerful, simple to manage, mesh WiFi network. We can install, test, and tune it while adhering to social distancing.

solutions in plain English

  • upgrades for older Macs + PCs
  • privacy + security defense
  • expert photo organization
  • wireless network upgrades

leverage technology for growth

  • adjustments for remote work
  • tech-driven productivity
  • WordPress web design + development
  • comprehensive security

“…delivered exactly what I needed just when I needed assistance…pricing was right on target as well…smart, dependable, and easy to deal with…”
— Attorney, Amherst MA (Google review)

"Great for basics and more difficult problems. Have used these guys many, many times - next best thing to in-house IT department.”
— Designer, New York NY

our philosophy

PeopleFirst is a family-owned business in Amherst, MA. We were founded on the notion that despite today’s advanced technology, people still experience too many pain points in the day to day use of our devices. From security concerns to sluggish computers, we handle a wide variety of issues with an approach that leaves our clients happy.

Instead of tech-speak, we offer a bridge between unintuitive technology — and people simply trying to get their work done. We offer long term, time-saving solutions instead of a patchwork of work-arounds.

Big hacks, including ransomware, make headlines routinely and over 90% start with a phishing email. Thus, a prime area of our security consulting is addressing social engineering vulnerabilities.

A people-based perspective understands that in an online world, productivity, security, and privacy are key drivers of a positive work-life balance. PeopleFirst is about helping our clients make the right choices to achieve their goals. More about us…