advantages of a human-focused approach to tech support:
for home + family
is your computer working for you, or vice versa?
Silicon Valley engineers sometimes forget how regular people think. With feet in both communications and tech worlds, we bridge the gap so your devices work as they should — for you.
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harmony + balance with technology
We help you make the right choices, whether it’s working more effectively, staying organized, or limiting digital clutter that saps your focus and attention.
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an advocate for online privacy + security
PeopleFirst believes in a proactive deefnse, helping educate our clients to make effective choices to safeguard personal information. When it's done right, good safeguards don't have to be inconvenient.
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"the expert you want to know. I highly recommend his services."
Joan in Amherst (Google Review)
PeopleFirst was founded on the notion that despite today's advanced technology, most people still experience too many "pain points" in the day to day use of our devices. From security concerns to slow load times, we handle a wide variety of issues using a human-based approach that leaves our clients happy.
We communicate in plain English and work efficiently to respect your time. We're that bridge between unintuitive technology and humans trying to get work done. We offer long term fixes instead of band-aids.
The security of your organization is one of our prime areas of focus. The fact that over 90% of cyber attacks start with a phishing email tells that social engineering vulnerabilities are poorly addressed. We teach people-oriented security principles in addition to appropriate hardware and software defenses.
While specializing in Macs, we offer a broad range of PC services as well. We provide tune-ups, SSD speed upgrades to add years to an older machine's life, photo support, data recovery, wireless / networking, cloud / hosting solutions, backup systems, house calls, and more. Our web design portfolio is here.
PeopleFirst is about helping our clients make the right choices to achieve their goals.
"Working with Zach at PeopleFirst was a great experience! …professional, he listened to what I wanted, and was really flexible when working with me. He finished the work in a timely manner, and on top of that- he is super nice! I highly recommend PeopleFirst.."
Melody in Hatfield (Nextdoor Review)
effective data security is more critical than ever
Today's threats include phishing, ransomware, and sophisticated attack vectors such as router malware. We teach principles of online security to prevent social engineering threats, in addition to comprehensive hardware and software defenses.
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strategic business solutions
Tech doesn't have to be an operating expense — it can be an investment that pays dividends. Our business efficiency consulting and web development services are tools for growth.
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a meaningful security audit
While “you can’t be too careful” is generally good advice, not all cyber security threats are created equal. We employ a comprehensive approach that's balanced by experience and reality so our clients stay protected without breaking the bank. We help clients stay compliant with PCI, HIPAA, GDPR, and other standards.
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"helped unravel the worst of our computer and tech issues, as well as helped my business grow by helping us be more efficient in a myriad of ways…I recommend them fully and completely!"
Haleya in Amherst (Google Review)
we teach principles
Tech can be complex. Trying to hide complexity leads to greater confusion. PeopleFirst believes in encapsulating the geeky stuff within simple, intuitive principles.
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know your options
Do you really need a new computer? PeopleFirst means helping keep money in your wallet. Thanks to solid state drives (SSDs), your older computer may be able to outperform a newer one at a fraction of the cost.
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you don’t have to buy a new computer
make yours modern + fast again!
includes comprehensive tune-up ($59 value)
PC owners: contact us with your model number for a quote
from “teach me how…” to “just fix it”
Solutions on your terms. Whether it’s a training session, executing a plan, or something in between, we work with your desired approach.