COVID-19: Social Distancing for Repairs and Upgrades

  • We offer remote technical support when feasible
  • Masks are required regardless of vaccination status
  • Curbside meetings and outdoor consultations available by request
  • We disinfect all phones, keyboards, mice, and buttons
  • Consultants practice stringent social distancing 24/7

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COVID-19: Social Distancing for Repairs and Upgrades

Essential Services as defined by the Commonwealth of MA:

"Installation, maintenance and repair technicians that establish, support or repair service as needed."

"Network Operations staff, engineers and/or technicians to include IT managers and staff, HVAC & electrical engineers, security personnel, software and hardware engineers, and database administrators that manage the network or operate facilities."

"Customer service and support staff, including managed and professional services as well as remote providers of support to transitioning employees to set up and maintain home offices, who interface with customers to manage or support service environments and security issues, including payroll, billing, fraud, logistics, and troubleshooting."